Privacy Policy
Privacy Policy
Effective Date: May 2025 Last Updated: October 2025
Eigen State Limited (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information.
Company Information
Company: Eigen State Limited Company Number: 16644604 Registered Office: Mansion House, Manchester Road, Altrincham, Cheshire, WA14 4RW Email: hello@eigenstatelabs.com ICO Registration: [Your ICO Registration Number - Required if processing personal data]
Information We Collect
Information You Provide
- Contact details (name, email, phone number, company)
- Project requirements and business information
- Communication preferences
Information We Collect Automatically
- Website usage data (pages visited, time spent)
- IP address and browser information
- Cookies and similar technologies (see Cookies section below)
How We Use Your Information
We use your personal information to:
- Provide AI and data consulting services
- Respond to inquiries and proposals
- Improve our website and services
- Comply with legal obligations
Legal Basis for Processing
Under UK GDPR, we process your data based on:
- Legitimate interests for business communications
- Contract performance for service delivery
- Consent for marketing communications
- Legal obligations for compliance requirements
Data Sharing
We do not sell your personal data. We may share information with:
- Service providers (hosting, analytics)
- Professional advisers (legal, accounting)
- Regulatory authorities when required by law
Cookies and Tracking Technologies
What Are Cookies?
Cookies are small text files stored on your device when you visit our website. We use cookies to improve your experience and analyse website performance. You can manage your cookie preferences at any time via our Cookie Settings page.
Types of Cookies We Use
Essential Cookies (Required)
These cookies are necessary for the website to function and cannot be disabled.
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
cookiePreference (localStorage) |
Stores your cookie consent choice | Until cleared | First-party |
| Session cookies | Enable core website functionality and security | Session | First-party |
Analytics Cookies (Optional)
These cookies help us understand how visitors use our website so we can improve it. These are only set with your explicit consent.
| Service | Purpose | Duration | Privacy Policy |
|---|---|---|---|
| Google Analytics | Website traffic analysis, anonymous usage statistics | 26 months | Google Privacy Policy |
We DO NOT use:
- Advertising or tracking cookies for marketing purposes
- Third-party marketing cookies
- Social media tracking pixels
- Cross-site tracking technologies
Managing Your Cookie Preferences
Option 1: Cookie Settings Page Visit our Cookie Settings page to view and change your preferences at any time.
Option 2: Browser Settings You can also control cookies through your browser settings:
- Chrome: Settings > Privacy and Security > Cookies
- Firefox: Settings > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Cookies
- Edge: Settings > Privacy & Security > Cookies
Note: Disabling essential cookies may affect website functionality.
Third-Party Services
We use the following third-party services:
- Firebase Hosting (Google LLC): Essential for website delivery. Firebase Privacy Policy
- Google Analytics (Optional): Website analytics only loaded with your consent. Google Analytics Privacy Policy
Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Rectify inaccurate information
- Erase your data (right to be forgotten)
- Restrict processing
- Data portability
- Object to processing
- Withdraw consent
Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.
Data Retention
We retain your personal data only as long as necessary:
- Inquiry data: 2 years from last contact
- Client project data: 7 years from project completion (for legal and tax purposes)
- Marketing consent: Until you withdraw consent
- Website analytics: 26 months (Google Analytics default)
- Legal obligations: As required by UK law (typically 6-7 years for accounting records)
Contact Us
For privacy-related questions or to exercise your rights, contact us at:
- Email: hello@eigenstatelabs.com
- Address: Mansion House, Manchester Road, Altrincham, Cheshire, WA14 4RW
Changes to This Policy
We may update this Privacy Policy periodically. Check this page for the latest version.
Eigen State Limited is registered in England and Wales (Company Number: 16644604)